Stop Panicking.
Start Following the Playbook.

A 56-page guide with 10 production debugging playbooks, severity frameworks, escalation templates, and everything your team needs to handle incidents with confidence.

Get the Playbook - $49 Free Postmortem Template
Individual license $49 / Team license $79

Sound Familiar?

These are the problems that turn small incidents into long outages.

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Nobody knows the severity

Different people classify the same incident as P1, P2, or P3. Response time depends on who's on call, not on actual impact.

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Debugging from scratch every time

Your team re-discovers the same diagnostic commands during every incident because nobody wrote them down after the last one.

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Escalation is a judgment call

Engineers spend 30 minutes wondering if they should "bother" someone while the customer impact grows.

Recurring cycle icon

Same incidents keep recurring

Postmortems get skipped or produce vague action items like "improve monitoring" that never get implemented.

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On-call burnout

No handoff process, no runbooks, no alert tuning. Your best engineers are exhausted and thinking about leaving.

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Stakeholders lose trust

Communication during incidents is inconsistent. Sometimes updates come every 15 minutes, sometimes there's silence for two hours.

What's Inside the Playbook

56 pages of practical, copy-paste-ready frameworks. No theory fluff.

The 10 Debugging Playbooks

Each follows the same structure: Symptoms, Immediate Triage (first 5 minutes), Diagnosis, Remediation, Prevention.

01 Database Connection Exhaustion
02 Memory Leaks (Application-Level)
03 SSL/TLS Certificate Expiry
04 DNS Resolution Failures
05 Disk Space Emergencies
06 API Rate Limiting & Throttling
07 Deployment Rollback Procedures
08 Container Crash Loops
09 Load Balancer Misconfigurations
10 Secrets Rotation Incidents

7 Ready-to-Use Templates

YAML and Markdown files you can drop into your workflow today. Customize for your team.

incident-declaration.yaml

Structured incident declaration with metadata, classification, impact, and response team.

postmortem-template.md

Full postmortem document: executive summary, timeline, 5 Whys, action items, lessons learned.

runbook-template.md

Blank runbook with triage, diagnosis, remediation, and escalation sections.

oncall-handoff.md

End-of-rotation handoff: active issues, known risks, alert status, recommendations.

stakeholder-comms.md

6 communication templates for every phase of an incident.

severity-reference.md

One-page quick reference. Print it and pin it next to your monitor.

chaos-experiment.yaml

Structured experiment planning: hypothesis, abort criteria, monitoring, results.

Built From Real-World Experience

This playbook is the product of years handling production incidents across startups and enterprises.

56
Pages of practical guidance
10
Step-by-step debugging playbooks
7
Ready-to-use templates
4
Communication templates

Get the Playbook

One purchase. Lifetime access. Free updates.

Individual License

$49 one-time
  • 56-page PDF guide
  • 7 downloadable templates (YAML + Markdown)
  • All 10 debugging playbooks
  • Free lifetime updates
Buy Individual License
Best Value

Team License

$79 one-time
  • Everything in Individual
  • Share with your entire team
  • Editable Google Docs versions
  • Notion template pack
  • Priority support
Buy Team License

Free: Blameless Postmortem Template

A structured 3-page template for running postmortems that produce real improvements. Includes the 5 Whys framework, contributing factors checklist, and action item tracker.

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Frequently Asked Questions

Who is this for?

DevOps engineers, SREs, platform engineers, and engineering managers at small-to-mid teams (5-100 engineers) who want a structured approach to incident management. It's also useful for freelance infrastructure consultants who need templates for client engagements.

What format are the files?

The main guide is a professionally formatted PDF. The 7 templates are provided as individual YAML and Markdown files that you can drop directly into your workflow, version control, or documentation system.

What if my team uses different tools?

The playbooks use common Linux commands, PostgreSQL/MySQL syntax, Kubernetes commands, and AWS CLI examples. The concepts apply universally - if you use GCP or Azure, the diagnostic approach is the same; only the specific commands differ. All templates are plain text and tool-agnostic.

Is this a subscription?

No. One-time purchase, lifetime access, free updates. When new playbooks or templates are added, you get them at no extra cost.

Can I share it with my team?

The Individual License is for personal use. If you want to share with your team, the Team License ($79) covers unlimited team members and includes editable Google Docs and Notion versions.

What's the refund policy?

If the playbook doesn't help your team handle incidents better, email hello@incidentplaybook.dev within 30 days for a full refund. No questions asked.